Public Sentiment Collection Agent

Voice-of-customer pipeline for Malaysian F&B operators.
Sample case: coffee shop reviews — Q1 2024, 500 reviews, 4 channels, 5 product categories.

Pipeline Input: 500 reviews • 4 social channels • 5 categories • 334 unique customers • 5 agents • 15 sample analyses
1
Listening Agent Scans social channels, collects mentions and reviews
2
Sentiment Agent Classifies each review as positive, negative, or neutral
3
Visualization Agent Builds sentiment charts and ranked breakdowns
4
Export Agent Structures clean tabular data for the monthly report
5
Packaging Agent Writes the voice-of-customer report and action priorities

Click any question above to see that agent stage's output.