WhatsApp Service Agent

What It Does

Full Customer Engagement on WhatsApp

An AI agent that handles customer communication on your behalf via WhatsApp — in natural Malaysian English or Bahasa Malaysia. When a customer sends an inquiry, the agent responds, scopes the job, quotes a price, schedules the visit, sends reminders, and confirms completion.

You focus on doing the work. The agent handles everything around it.

Quick Facts

Channel Runs on WhatsApp

Languages BM + EN

Workflow 6-stage

LLM Your choice

Pricing from RM3,500

Solution 2 · Who It's For

Built for Tradespeople Who Let Jobs Slip Through

🔧

Plumbers

Respond to leak emergencies, quote repairs, schedule visits — without leaving the job site

⚡

Electricians

Handle wiring enquiries, quote by job type, confirm appointment times automatically

❄️

Air-Cond Repairers

Manage service requests, schedule annual servicing cycles, follow up after repairs

🧹

Cleaning Services

Quote by property size, confirm booking dates, send pre-visit reminders

🐛

Pest Control

Handle treatment enquiries, schedule follow-up visits, confirm completion

🌿

Renovation Contractors

Scope jobs via WhatsApp conversation before the first site visit

This demo shows an AI agent coordinating a grass-cutting job via WhatsApp. The same system works for any trade or service business that relies on WhatsApp to engage customers — handling inquiries, quoting, scheduling, following up, and confirming completion, all in natural Malaysian English or Bahasa Malaysia. If your customers reach you on WhatsApp, this agent handles the conversation.

How It Works

Three Steps to Automated Service

1

Customer Sends a Message

An inquiry lands on your WhatsApp. The agent responds immediately — even at midnight.

2

Agent Scopes, Quotes, Schedules

The agent asks the right questions, generates a quote, proposes a time, and confirms the booking.

3

You Do the Work. Agent Closes the Loop.

After the job, the agent follows up, confirms completion, and requests feedback.

See It Working

Watch the AI Handle a Real Customer

See how the agent responds to a customer inquiry, quotes the price, schedules the visit, and follows up — all automatically on your WhatsApp Business number.

Launch Live Demo →

Pricing

Get This System Built

Starter

RM3,500

Standard configuration for your business type. Handover with setup guide and walkthrough.

Custom

from RM7,500

Complex workflows, CRM integrations, multi-agent setup. Contact us for a scope.

API fees, hosting, and domain not included. See full pricing →

WhatsApp Service Engagement Agent